Here’s a postscript to my earlier post about My Health Record and the risks it poses to Australians.
A couple of weeks ago, I went to the doctor. He ordered a pathology test and on the request form, I noticed a very oddly worded question. It was so odd I took a photo of it. Here it is below:
I have a couple of problems with the appearance of this question on the form.
- Firstly, it’s not actually a question, grammatically speaking. It’s a command, but what does the box mean? The way I’ve read it (and I could be wrong – I had to read it two or three times) was that if I left the box unchecked, my pathology reports would be sent to my My Health Record. So I checked the box. The mental processing required is way too much for what should be a simple ‘yes or no’ question.
- I opted out of My Health Record over a month ago. So what would have happened if I hadn’t checked this box? Would it have triggered the creation of a My Health Record for me, even though I’ve registered my wish not to have one?
- The question/command would be very easy to miss. I’m relatively young and have sharp eyesight, and I wasn’t dreadfully unwell the day I visited. I’m also an accredited editor – trained to spot the unusual on a document. But if any of those conditions weren’t the case, I could see how it would be all too easy to fail to even notice the question, let alone make sense of it.
- Not everyone would feel confident marking the box, when the ordering physician had left it unmarked. Even though a pathology request form is technically the patient’s document (it’s about them, and they paid for it), it came from a doctor and many people have an irrational fear of questioning anything a doctor says or does.
UPDATE: Please see this post for some very important information about this point. Apparently, we have not traditionally had the right to alter a pathology request form. Now, we have the responsibility to do so if we don’t want results uploaded to My Health Record.
- It’s not even the 15th of November* yet – the date by which Australians need to opt out if they don’t want a My Health Record created for them – yet healthcare providers are seeking to collect our information for My Health Record.
Given that the note was slightly crooked on the form and appeared to have been printed along with the rest of my information (i.e. it didn’t appear to be part of the professionally printed form provided by the path lab), I presume it was the practice’s decision to ask that very curiously worded question. This could be explained by this blog post, written by Canberra GP, Dr. Thinus van Rensburg, in which he says:
The unfortunate reality is that a large number of GP Clinics have only started taking part in the MHR system under duress after the Federal Government changed the Practice Incentive Payment rules and effectively started to penalise clinics financially if they did not sign up to the system. This resulted in many a Practice Manager and Owner signing up for a system without reading the fine print.
Here’s my response to that post:
Benefit of the doubt?
Maybe it’s been an honest mistake on the part of the clinic. Maybe it’s as Dr. van Rensburg says and the practice manager has had to rush around and try to comply with this new administrative burden that’s been placed upon them. Maybe whoever wrote the question wasn’t actively trying to deceive but just didn’t think it through. But given the way My Health Record’s been handled so far, my first instinct was to think this poorly phrased enquiry was designed to confuse and to cause the patient to leave the box unchecked.
UPDATE: See the comment at the end of this post from Dr. van Rensburg, confirming that my suspicion was not only correct but didn’t go far enough. That convoluted wording has actually been imposed by the government.
Whatever the truth of the matter, I just wanted to write this short piece to let people know that they may already start seeing these curly requests for access to their data. And for the record…
* Initially, the opt-out deadline was 15 October, as reported in my earlier post. While I applaud the government’s decision to extend the opt-out period, I don’t think it goes far enough to address people’s concerns about the system.
In a recent post, I briefly introduced the European Union’s General Data Protection Regulation, or GDPR, and I promised to write some more on it. Some (Calder 2016, Fischmann 2018, Lomas 2018) have put the GDPR up as the gold standard in data protection, while others (Geuter 2018, Nielsen 2018) have questioned whether the promise of the GDPR is realistic.
Let’s have a closer look at the GDPR and some of the commentary around it.
The GDPR in a nutshell
The GDPR is based on the following six principles:
So far, that’s all pretty consistent with what we have here in Australia, via the Privacy Act 1988, its associated Australian Privacy Principles, and numerous other laws. Many other countries around the world have similar laws in place.
As you’ll have seen from the infographic above, Australia is already considered to have ‘heavy’ data protection laws, but then so is the US – the home of Facebook and Google, the companies at least one commentator (Geuter 2018) believes to be the target of the GDPR.
The GDPR goes further than our local laws in some respects; for example, the Privacy Act 1988 usually doesn’t apply to businesses with an annual turnover below AU$3M (unless they are a private health provider), but the GDPR applies to businesses, organisations and government departments of any size. The graphic below provides some case studies for Australia.
In addition to the broader scope of application, the fines for breaching the GDPR go way beyond anything we’ve got here: €20M or 4% of the previous year’s global turnover, whichever is the higher (GDPR, Article 83(5)).
The GDPR has also formalised ‘the right to be forgotten’, which gives individuals the right to have information about themselves removed in certain circumstances. Here’s an article that talks about why that might be a good idea, but might also be difficult to achieve:
So, what’s it all for?
Well, money, of course. The EU has recognised that:
The proper functioning of the internal market requires that the free movement of personal data within the Union is not restricted or prohibited for reasons connected with the protection of natural persons with regard to the processing of personal data. (GDPR Recital 13).
In other words, the EU wants to reassure citizens that their personal data is safe, so they’ll feel confident about conducting commercial transactions online and the economy and society will benefit.
The Australian government has tried using a similar line in its introduction to the proposed Data Sharing and Release legislation, but worryingly, that Act seems to focus more on the importance of making data more freely accessible than on concerns individuals might have about data security. You can read more about that in a post by investigative journalist, Rosie Williams, which you can access from this tweet:
GDPR and ‘free movement of personal data’
When you think of data security, you may think about trying to keep data locked up tight, but as data security expert, Jürgen Geuter (2018), explains:
This is very important and often overlooked: GDPR is not supposed to make data stay where it was gathered. Its job is to guaratee (sic) a level of protection/regulation attached to data, no matter where it goes. Even if the data leaves the EU.
Why does data need to move between locations, anyway? Many companies store their data in offshore data centres run by third parties. Also, Russell Brandom, Senior Reporter at The Verge, explains that when you visit certain websites, data is sent off to dozens of different companies for analytics, logins, and advertising purposes. So data is moving all the time.
Researchers also need access to personal data for certain types of research. I’ve touched on that in this podcast, which also explains a few more areas of everyday life that the GDRP will affect:
Is the GDPR realistic?
The GDPR promises EU consumers far greater control over their personal data, but it does raise some questions, too.
Geuter (2018), who is a German (i.e. a direct beneficiary of the GDPR), a computer scientist, and a certified data protection officer for the GDPR , asks:
Why should the EU parliament be allowed to decide how to regulate companies or entities it’s not legitimized to? Why does the EU parliament assume that it is allowed to override every law in the world if it feels like it? … The problem of conflicting legislation colliding on the Internet is neither new nor easily handled. But those questions need to be solved and not by saying “because we say so”.
And indeed, how will the EU enforce the GDPR outside of Europe? Would this encroach on other nations’ sovereignty, as Geuter believes it does? Or is it past time that someone took the lead on finding a global solution to a global problem?
Nielsen (2018) highlights the EU’s hope that the very high standard of data protection the GDPR is expected to deliver for Europeans will inspire other countries to lift their data protection standards, but he also conveys concerns about the ability of some Latin American countries to comply with the GDPR, given that some of them currently have no data protection laws at all, and that they struggle with on-going economic and human rights issues. In that scenario, is it reasonable to expect compliance?
What’s the return?
The cost of implementing and maintaining compliance with the GDPR is substantial, but what’s the return? Will Europeans’ data really be safer than before the GDPR?
Professor Tal Zarsky, of the University of Haifa’s Faculty of Law, doesn’t believe so. Furthermore, he believes that the GDPR is incompatible with Big Data, something the Australian government is looking to expand the use of:
Such incompatibility is destined to render many of the GDPR’s provisions quickly irrelevant. Alternatively, the GDPR’s enactment could substantially alter the way Big Data analysis is conducted, transferring it to one that is suboptimal and inefficient. It will do so while stalling innovation in Europe and limiting utility to European citizens, while not necessarily providing such citizens with greater privacy protection (2017, p. 996).
So, it seems I’ve raised more questions than answers. I guess that’s to be expected when, as Calder (2016) says, such a large and game-changing piece of legislation is passed all in one hit, all over the world. It’ll be interesting to see how it all unfolds.
Images – blog post
Infographics as per captions.
References – blog post
Calder, A 2016, EU GDPR: A Pocket Guide, IT Governance Publishing, EBSCOhost, viewed 17 August 2018.
Department of the Prime Minister and Cabinet 2018, New Australian Government Data Sharing and Release Legislation: Issues paper for consultation, Department of the Prime Minister and Cabinet, 4 July, retrieved 14 August 2018.
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), , OJ L 119/1.
Zarsky, TZ 2017, ‘Incompatible: The GDPR in the Age of Big Data’, Seton Hall Law Review, No. 4, pp. 995-1020, Academic OneFile, EBSCOhost, viewed 15 August 2018.
Music – podcast
Image – podcast
‘Biometric Login’, photograph by author, 2018
References – podcast
‘Could GDPR scupper NHS plans for AI?’ 2018, British Journal Of Healthcare Computing, p. 1, Health Business Elite, EBSCOhost, viewed 29 July 2018.
Fehrenbach, A & Scott, V 2018, ‘GDPR : the final countdown : what it means for Australia’, Communications Law Bulletin, Vol. 37, No. 2, AGIS Plus Text, EBSCOhost, viewed 16 August 2018.
Katulic, T & Katulic, A 2018, ‘GDPR and the reuse of personal data in scientific research’, Proceedings of 2018 41St International Convention On Information And Communication Technology, Electronics And Microelectronics (MIPRO), Croatian Society MIPRO, Opatija, Croatia, pp. 1311-1316, IEEE Xplore Digital Library, EBSCOhost, viewed 16 August 2018.
Office of the Australian Information Commissioner 2018, General Data Protection Regulation guidance for Australian businesses, Australian Government Office of the Australian Information Commissioner, retrieved 15 August 2018.
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), , OJ L 119/1, art 4(11).
Voight, P & von dem Bussche, A 2016, The EU General Data Protection Regulation (GDPR) – A Practical Guide, Springer International Publishing AG, Cham, Switzerland.
Vojkovic, G 2018, ‘Will the GDPR slow down development of smart cities?’, Proceedings of 2018 41St International Convention On Information And Communication Technology, Electronics And Microelectronics (MIPRO), Croatian Society MIPRO, Opatija, Croatia, pp. 1295-1297, IEEE Xplore Digital Library, EBSCOhost, viewed 16 August 2018.
Vojkovic, G & Milenkovic, M 2018, ‘GDPR in access control and time and attendance systems using biometric data’, Proceedings of 2018 41St International Convention On Information And Communication Technology, Electronics And Microelectronics (MIPRO), Croatian Society MIPRO, Opatija, Croatia, pp. 1138-1142, IEEE Xplore Digital Library, EBSCOhost, viewed 16 August 2018.
Zarsky, TZ 2017, ‘Incompatible: The GDPR in the Age of Big Data’, Seton Hall Law Review, No. 4, pp. 995-1020, Academic OneFile, EBSCOhost, viewed 15 August 2018.
UPDATE: 2 September 2018. The deadline for opting out of My Health Record is now 15 November, not 15 October, as stated in my original post. Details relating to the deadline have been updated in the post below.
I promised I’d write more about the European ‘General Data Protection Regulation’ (GDPR), and I will, but something more pressing has come to my attention in recent days – the fact that the Australian Government has decided to opt all Australians in to a system called My Health Record, a central database of health information.
I recall receiving a brochure about this from my GP about 18 months ago. It looked like a government-sponsored brochure, not something from the GP, and I recall reading it and thinking ‘Hell no, I won’t trust the government with my health data’. At the time, it was an opt-in system, so I didn’t give it another thought. But as announced early last week (to whom, I’m not entirely sure), Australians now have until the 15th of November this year to opt out if they don’t want their health data stored in the My Health Record database. That’s right…
I know – that was my reaction, too. Did anyone receive a letter from the government about this? I didn’t, and neither did anyone I’ve spoken to about it. So, how, exactly, was it announced? I went to the My Health Record website to see if I could find out, but sadly, I’m none the wiser. What I did see, among other things, was a large button called ‘Track my child’s development’. This brings in another angle – the risks inherent in parents contributing to the size of their children’s digital footprints. Apparently French parents can now be jailed for posting images of their children online; imagine what could come of parents signing their children up to this lifetime of health surveillance?
So, what are people saying?
Today there were two separate articles on the ABC News website about the public discomfort surrounding this opting-out idea, and another couple linking from those, from the past few days:
- My Health Record needs privacy improvements to restore public confidence: Human Rights Commissioner
- My Health Record agency adds ‘reputation’, ‘public interest’ cancellation options to app contracts
- Not My Health Record: Liberal MP Tim Wilson opts out of Government system
- My Health Record: Former digital transformation head raises concerns about security of online system
There are some interesting little tidbits in there, such as where the Minister for Health, Greg Hunt, says:
They [Australians] don’t have to be part of the system, nobody has to be part of it. But everyone should have the right to their own records.
Uhh…we have the right to our records now. And we do have to be part of the system if you’re going to sign us up without our knowledge. Can we really imagine that 20-odd million people are going to know (how) to go online and opt out? It’s quite an ask, especially for people with little or no digital literacy. If they even get to hear about this scheme, they’ll be doing well. I’m online every day but I only stumbled across it.
Minister Hunt also revealed that the My Health Record ‘trial’ had been running for six years. That could explain why, when a friend tried to opt out today, he found he already had a My Health Record. He had no recollection of having ever requested one. From info I’ve just read on the My Health Record website, there are a number of ways that could have happened, and get this – babies born within the trail period will likely have been signed up by default. What hope is there for their privacy?
The article linked to from the tweet below speaks of the deep distrust Australians have for their government. Given that fact, it seems a particularly big ask to expect Australians to trust the government with the most personal of all personal information.
Is there an upside?
Sure. If you’re someone with chronic or complex health problems, you’ll probably know the tedium of having to explain your medical history to every new doctor or specialist you encounter. It gets to be a long story, after a while. If you’ve signed up to My Health Record, your health practitioners can simply dip into it to read what they need to know (although I see that in one of the articles above, the quality of the information being uploaded was called into question).
Proponents of the system are also claiming it could be important in an emergency, for doctors to be able to access your entire medical history. I’d question that. Presented with an unresponsive person, emergency personnel are going to ask ‘what’s going to kill this person first? Let’s treat that.’ The broken arm you had when you were 15, or the course of anti-depressants you took ten years ago after your divorce, will be irrelevant in that situation.
And here’s another item the government is promoting as a benefit, from the ‘read this before you opt out‘ section of the My Health Record website:
Emergency access [to your My Health Record] may also be granted to lessen or prevent a serious threat to public health or safety. For example, access to your My Health Record may help identify a source of dangerous infection, when you’re in a hospital, and prevent it from spreading.
How would that work, actually? I go to hospital coughing up blood. I have no history of coughing up blood. I’m diagnosed with tuberculosis. How would having access to My Health Record have helped the medical team in that situation? My travel history might have helped them, say if I’d recently travelled to a land in which tuberculosis is endemic, but not my medical history.
By the way, I couldn’t find how emergency access is granted and how bad things have to be before it’s considered to be warranted. Who makes the call? What’s the process to be followed in assessing the need for breaching someone’s privacy?
Where’s all this leading?
Indeed, that’s the question. The above articles contain some dizzying facts, such as that Telstra and a couple of other commercial enterprises already have access to My Health Record data. Whatever for? And who knew about this?
Most worrying of all is the rather revealing claim by the CEO of health insurer NIB, Mark Fitzgibbon, that ‘We desperately need this data’ (meaning, My Health Record data). You can read the full article and further eyebrow-raising statements via this tweet:
Fitzgibbon seems to be unaware of his industry’s appalling reputation. Curiously, I haven’t heard much of a reaction from our government to his quite disturbing statement.
It’s no secret that health insurers in the US have been using personal data to profile customers. This article gives an alarming insight into where we’ll be headed if the likes of NIB get their way.
How do I opt out?
For the final word, I’ll leave you with this piece by IT Consultant, Justin Warren: Why I’m Opting Out Of My Health Record, And You Should Too.
My thanks to Venetia Hillary, for the tip about the French laws around child protection.
I’ve pretty much come to accept that anything I do online – even things that are supposed to be private, such as sending and receiving emails and doing my banking – may be observed by people or agencies who have no legitimate reason or right to be observing me.
Any last naive hopes I had that maybe some corners of my online life might be private were dispelled when I watched Snowdon, a rivetting film which I’d highly recommend. After watching that, you’ll be keeping your webcam covered, if you’re not already.
But even if I’ve given up on online privacy, the law has not.
The privacy paradox
In his thought-provoking piece, Sharing Privately, Max Mills navigates the murky waters of social media, privacy, and the law. He sees a paradox in, on the one hand, the innate human wish to share information about themselves online and, on the other hand, the desire to be protected from the unintended sharing of such information beyond the intended recipients. In other words, we want to share, but to share privately.
I’d long thought that if you posted something on Facebook, you’d essentially placed it in the public domain and relinquished your privacy in relation to that material. But Mills explains that that’s not necessarily how the law sees it.
English law, at least, allows that a person may wish to share something only via a private Facebook page, in which case, the sharer could be said to have a ‘reasonable expectation of privacy’. In other words, they should be able to expect that the shared material will not be disseminated beyond the group they sent it to.
Twitter is viewed very differently, though. Mills likens using Twitter to sitting in a room with an open door, into which anyone could wander, or outside of which anyone could eavesdrop. Thus, it would be hard to argue that a Twitter user should have any reasonable expectation of privacy. Indeed, many Twitter users are hoping for exactly the opposite – they’re hoping for exposure to a wide audience. Mills refers to this as publicity-seeking behaviour and cites it as a factor in deliberations on some cases.
What’s the public domain, these days?
It’s an important question in relation to complaints of online defamation. Mills explains that the answer determines to what extent material could be considered to have been ‘published’ (literally, ‘made public’) and so what damages, if any, will be awarded. It gets really complicated so I’ve summarised some of the key questions in the infographic below. (For more information, see the references section.)
All I’ll say is that, although the law is yet to (and may never) fully address every possible digital media scenario, there’s already been a lot of work done on trying to find a balanced approach to the issues. So in answer to my opening question, it seems privacy is still a thing. Certainly the European Union doesn’t intend to give up on it. There’s too much at stake.
What’s Europe doing?
Paul Voight and Axel von dem Bussche (2017, pp. 1-2) explain that the GDPR is a set of requirements with which any business anywhere in the world that holds the personal data of an EU citizen will need to comply. It came into force globally on 25 May 2018 and the fines are staggering – up to 20 million euro or 4% of global turnover – forcing businesses to take data protection seriously.
The time and expense involved in businesses ensuring compliance with the GDPR is considerable. So what’s driving this sudden demand for rigorous management of personal data?
Well, first of all, it’s not sudden. The EU has been looking at this since the mid-90s. An earlier attempt at aligning the EU member states on data protection failed, so in 2016, the EU agreed on the GDPR. Importantly, this is a ‘regulation’, not just a ‘directive’, which means it will apply across all member states (and beyond) without the need for each state to pass it into law, avoiding the inevitable legal uncertainty that would otherwise have resulted (Voight & von dem Bossche 2017, pp. 1-2).
Secondly, the EU has recognised that a population’s uncertainty as to the safety of their personal data has a chilling effect on e-commerce. Voight and von dem Bussche cite Recitals 7 and 9 of the GDPR in stating that:
The EU aims at regaining the people’s trust in the responsible treatment of their personal data in order to boost digital economy across the EU-internal market. (p. 2)
So, it all comes down to money – protecting citizens’ privacy is vital for protecting commerce.
The GDPR is vast in its implications and I’ll write more about this and related topics in the coming weeks.
Content updated on 29 July 2018.
Mills, M 2017, ‘Sharing privately: the effect publication on social media has on expectations of privacy’, Journal of Media Law, vol. 9, no. 1, pp. 45-71, DOI: https://www.tandfonline.com/doi/full/10.1080/17577632.2016.1272235
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), , OJ L 119/1, art 83(5).
Voight, P & von dem Bussche, A 2016, The EU General Data Protection Regulation (GDPR) – A Practical Guide, Springer International Publishing AG, Cham, Switzerland.
Background to infographic: as per header image.
I learned recently that there is a word for people whose only involvement with any form of activism is via online means, such as liking a Facebook post, retweeting something, or clicking to sign an online petition. The word is ‘slacktivist’, and its judgemental tone got up my nose from the start.
So I did some reading around online activism, thinking that maybe there was some justification for criticising people for doing something rather than nothing (and even that statement suggests that ‘doing nothing’ is not o.k.). But my reading only confirmed that my initial distaste for this term was valid.
In the video I’ve posted below, I offer some thoughts on how social justice groups can use online activism to their advantage, what some of the drawbacks are, and why slacktivism as a term should probably just fade out.
Making the video
I decided to appear in the video myself, because the more I read, the more strongly I felt about the slacktivist critique. As a seasoned online activist, and as someone who regularly donates money to causes I care about, I felt like my point of view might be worth sharing.
The video features much of my own media (video, graphics, and a photo of my feet – don’t worry, it makes sense in the context), but where I couldn’t adequately depict an idea using my own resources, I’ve drawn on the work of others, references to which you can find listed below this post and in the closing credits of the video.
What the scholars are saying
You’ll hear from a number of scholarly sources and I’ve put brief textual references to them in the body of the video. You can find full details in the credits below this post and at the end of the video, in case anything piques your interest. There were many more scholars who informed my thinking and you’ll have no trouble finding resources if you simply search on ‘digital activism’ or ‘online activism’. The books are a good place to start, as their tables of contents give you an idea of what other terms you could search on (i.e. what the current issues are).
What I learned
I’m still quite new to video editing, so I made a lot of rookie mistakes in creating this one. Fixing them was very time consuming but that’s one of the best ways to learn, right? So I learned a lot:
- Put ALL your media elements into the timeline before you start the detailed editing, then work from the beginning to the end (or learn how to select everything to the right of the cursor). Otherwise, you’ll edit the thing a hundred times.
- Always save a copy before you make a major change to an almost-finished video file. Adding the music track threw all my painstakingly edited work to hell and blew about 1.5 hours (see point 1, above).
- Find a reliable editing tool, not one that hangs, crashes and has to be restarted every hour or so. This was my biggest headache. Once the video got beyond about the 3-minute mark, the tool became highly unstable. So I was holding my breath much of the time, hoping things would just work as they should.
- I have a lot to learn about audio editing. Some mysterious ‘pops’ remain on the audio, despite my efforts to remove them.
- I have a lot to learn about lighting. If filming with obvious shadows behind you, make sure you can do the whole take before the sun has moved too far and changed the light.
- I know nothing yet about colour correction or removing the milky appearance of over-exposed footage.
I hope you enjoy what I’ve created. Do leave a comment if something resonates with you.
Bailard, CS 2014, Democracy’s double-edged sword: how Internet use changes citizens’ views of their government, Johns Hopkins University Press, Baltimore.
Broadband Commission for Sustainable Development 2017, The State of Broadband 2017: Broadband Catalyzing Sustainable Development, United Nations Educational, Scientific and Cultural Organization (UNESCO) Telecommunication Development Sector (ITU-D), Geneva.
Carty, V 2015, Social Movements and New Technology, Westview Press, Boulder, CO.
Checker, M 2017, ‘Stop FEMA Now: Social media, activism and the sacrificed citizen’, Geoforum, vol. 79, pp. 124-133.
Dennis, J 2016, ‘“It’s Better to Light a Candle Than to Fantasize About a Sun”: Social Media, Political Participation and Slacktivism in Britain’, PhD Political Science thesis, University of London.
Division for Sustainable Development 2015, Transforming our world: The 2030 Agenda for Sustainable Development, United Nations Department of Economic and Social Affairs, New York.
Dumitrica, D & Achterberg, E 2017, ‘Digital Activism and the Civic Subject Position: A Study of the Ons Geld (Our Money) Citizen Initiative in the Netherlands’, in 2017 Conference for E-Democracy and Open Government, E-Democracy and Open Government (CeDEM), Krems, Austria, pp. 229-242.
McNeill, JL & Thornton, TF 2017, ‘Pipelines, Petitions, and Protests in the Internet Age: Exploring the Human Geographies of Online Petitions Challenging Proposed Transcontinental Alberta Oil Sands Pipelines’, Annals of the American Association of Geographers, vol. 107, no. 6, pp. 1279-1298.
Morozov, E 2009, ‘Texting Toward Utopia: Does the Internet spread democracy?’, Boston Review, vol. 34, no. 2, pp. 19-21.
Olson, M 1965, The logic of collective action: Public goods and the theory of group, Harvard University Press, Cambridge, MA.
Pirannejad, A 2017, ‘Can the Internet Promote Democracy? A cross-country study based on dynamic panel data models’, Information Technology for Development, vol. 23, no. 2, pp. 281-295.
Video footage and animations other than by author:
Huge Montreal Student Protest, March 22 2012 (view from bridge) by MontrealManif (CC BY 2.0)
Animated object, ‘Around the World’, CyberLink PowerDirector stock animation
Animated object, ‘Social Media Talk’, CyberLink PowerDirector stock animation
Photographs other than by author:
Animal Rights graphic created in MS PowerPoint by the author
‘Sign the Petition’ and related graphics created in MS PowerPoint and edited in The GIMP by the author
Transition slide, ‘Binary 1’, by CyberLink PowerDirector
Background image, ‘Light’, by CyberLink PowerDirector
Background image, ‘Technology’, by CyberLink PowerDirector
‘At’ (@) symbols and envelope created in MS PowerPoint and edited in The GIMP by the author
Text overlays for quoted material created in MS PowerPoint and edited in The GIIMP by the author
On Saturday just gone, we had to farewell our beautiful dog, Cleo. And there ended the sweetest three years of our lives so far.
Looking for love
It all started in October 2014. We’d had a dog, our Monty boy, for a little over a year and we thought it would be good to give him some company. Besides, he was so much fun that we thought having a second dog would have to be twice the fun. So we started looking for another dog to adopt.
Some dog adoptions go very quickly and smoothly. But because Monty was a large, male Malamute (read: dominant by nature), the rescue organisations were naturally very careful about making sure the dogs we were interested in were going to be acceptable to him. We took him to the RSPCA once so he could meet one of the dogs we were hoping to adopt, but it was a boisterous two-year-old Labrador and kept leaping all over him, so Monty ended up issuing a warning growl. That was enough to disqualify us from adopting that bouncy fellow.
We started applying for dogs online. Of course, each of the shelters had a different application form. There were only a couple that would accept applications on another organisation’s form. This was very tiresome, as most of the forms were about ten pages long, and asked more or less the same questions as all the others. Rescue organisations don’t just throw dogs at you; they’re mindful that the dogs have already been surrendered at least once, so they do their best to make sure they really find forever homes for the animals. Rightly so, too. But it sure makes for a lot of paperwork.
We only ever applied for one dog at a time. It’s a matter of the heart, adopting a dog, and you have to focus your energy on the dog in question. You can’t spread yourself too thin by applying for lots of dogs at once. So inevitably, we got our hearts set on whichever dog was the subject of our application at the time. More than once, we simply didn’t hear back from the group that had advertised the dog. A lot of the rescue organisations are run by volunteers and there simply isn’t the capacity to respond to applicants who are, for whatever reason, not on the shortlist.
One time, we were invited to a meet and greet at a local dog park. The dog was absolutely adorable, and Monty liked her and she liked Monty and us. We spent about half an hour there, talking to the foster carer and enjoying the company of what we hoped would soon be our second dog. We had imagined taking her home that day. At the end of the half hour, the lady said, ‘Well, there are two other couples interested and I’ll be meeting them over the next couple of days. I’ll let you know on Thursday’. How awful! We felt like job applicants, and I guess we kind of were.
Thursday came and brought with it disappointment: we didn’t get the dog. By this time, I’d written and sent out several applications over a couple of months. It takes time to apply, wait, follow up, be ignored or rejected, and start again. And it takes its toll. It made me think of people trying to have (or adopt) a baby. It’s a roller-coaster ride. After this most recent disappointment, I was ready for a break. But my husband kept looking.
Don’t show me any more dogs!
One morning on the train into work, he turned his phone to me and there was a picture of the most beautiful dog.
‘D’oh! DON’T show me any more dog pictures! I can’t do it! If you want her, YOU have to do the application. I’M NOT DOING IT!’
‘But look at that beautiful face’, he said.
‘I KNOW! I’M SOLD! I’d go and get the dog right now, but I’M NOT DOING IT’. I just couldn’t bear another disappointment.
Despite my strenuous protests, I was hoping against hope that my husband would follow through and send in an application. To my eternal gratitude, he did. A couple of days later, the rescue organisation, Bendigo Animal Welfare and Community Services (BAWCS), contacted us for some further detail about our fencing, and then we heard nothing further for about ten days.
‘Well, I guess we haven’t been successful’, I said, after about a week of waiting.
Then on the Friday two weeks after he’d sent in the application, my husband got a call from BAWCS, asking if we could be in Bendigo by 11.00 the next day, with Monty. Sounded very much like we’d been selected as the front-runners in the race for Cleo. We were THRILLED. ‘They surely wouldn’t ask us to drive three hours with Monty if we weren’t in pole position for this dog’, I said to him.
And indeed, out of all the many people whose hearts had also been melted by that adorable photo and who had applied for Cleo, we were the ones lucky enough to be chosen as her carers. The photo you see in the header of this post was taken the day we collected her, by Debbie Edwards, President of BAWCS. It remains my favourite photo of Cleo – so bright and pretty and happy.
It didn’t take long for Cleo to settle in. She was a medium-sized dog, weighing around 27kg, but she didn’t seem to think that was any reason not to climb up into our laps for a snuggle. We eventually worked out that this was an attempt to drive us out of our chairs. She loved curling up in a lounge chair and going to sleep.
She was friendly to every dog and every person, and was every bit as sweet and gentle as her photos suggest. We were utterly smitten with her.
She was 9 years and 3 months old when we adopted her, and she’d just been desexed. We don’t know much about what her life was like before she came to live with us, but we understand she was deeply loved and only surrendered very reluctantly. I often think of the people who had to give her up and how awful that must have been for them. It was awful for us to have to let her go, but at least we knew she would be at peace. They had no guarantee she’d be treated well. They could only hope, I guess.
We did everything we could for both of our dogs, to make sure they were getting everything a dog could want or need in life. And they were two happy dogs, for sure. Monty’s original owner had remained in his life, and is a good friend of ours. So he got to see her often. When Monty died, well ahead of his time, I wrote a book about him. I’m thinking to publish it on this blog before too long. It’s quite a yarn.
In May 2015, we hired a holiday house down at Cape Paterson and took Monty and Cleo down there for a long weekend. They had an absolute blast and that trip is one of our best memories. Monty died later that year, so Cleo was an only dog for 2016. In January of that year, she became seriously ill. We were beside ourselves because we’d just lost Monty. We couldn’t imagine losing Cleo so soon after. There followed a couple of weeks of investigation into her digestive system, and the vets’ best guess was that she was allergic to beef and/or chicken. So we avoided giving her either ever after. She remained well for the rest of that year, although her arthritis worsened. Still, she was chipper and was always up for action.
We often took her up to the old Olinda golf course for some extended off-lead time. She loved it there, and so did we. She would mooch about in the shrubbery, trot along sniffing all the smells, greet other dogs and people, and then, before we could do anything to stop her, she’d drop to the ground and roll in wombat or deer poo, smearing it all over the pure white patch on the right-hand side of her face and down her shoulder! She would always get up, smiling widely, clearly delighted with herself. The first time she did this, the girls at Silhouette Grooming and Pet Supplies very kindly managed to fit her in for an unscheduled bath – on a busy Saturday, too. We’d recently made their acquaintance after someone had recommended them to us.
Until we started going to Silhouette, Cleo was no fan of the bath. Absolutely hated it, actually. But the proprietress of the place, a young woman called Caisha, is what I and others believe to be a dog whisperer, and I’m not kidding. She worked her magic on Cleo the very first time and Cleo’s terror of the bath evaporated. Astonishing.
A new friend
In late January 2017, we adopted Little Lenny, a fluffy white fellow who we think is a cross between a West Highland Terrier and a toy poodle. The picture below was taken just a week after he’d joined our household. He’s a very sweet little man, although quite anxious. Cleo was the very soul of calm, and I like to think she helped him settle in. He had a few issues to begin with, but with some expert help from a veterinary behaviourist, and, I believe, with Cleo’s calm presence, he’s calmed down a lot.
The weekend we adopted Lenny, we took him and Cleo to the beach. Cleo had an episode of weakness in her hind legs and just sagged to the ground after our time on the beach. It scared and saddened us, as we realised she was getting weaker. We later suspected that that episode might have been a side effect of some medicine she’d been started on for something or other, because it didn’t happen again until just a few weeks ago, after her muscles really had been in decline for some time.
The first half of 2017 went smoothly for Cleo, but in July, she was diagnosed with laryngeal paralysis, a condition that meant she could no longer protect her airway when she swallowed. So she was at risk of choking and of aspiration pneumonia. About a week after this diagnosis, she came down with the worst-case scenario – aspiration pneumonia. Thankfully we were home the day it struck, because she suddenly went into respiratory distress, having had a perfectly normal day up to about 4.00pm. She spent a total of ten days in hospital down at U-Vet, the University of Melbourne vet school, a facility I can’t recommend highly enough for their incredible skill, caring and compassion, and it was a few rough weeks after that before she was back on anything like an even keel, but the illness had weakened her.
For the five months after her illness, she required hand feeding three or four times a day, as she needed to be fed in meatball-sized pieces of moist food so there was no risk of crumbs breaking off and going down into her lungs as she chewed. She also couldn’t eat very large meals, in case she regurgitated the food and aspirated it. Drinking was a big risk, too. The vets explained that a small amount of water going into the lungs, while uncomfortable, is not dangerous as long as it’s clean. So we changed the water bowls four or five times a day – pretty much every time we saw that they’d been used, we replaced the water. This all makes it sound like she was an invalid at this point, but she wasn’t. She’d recovered enough to be as demanding as ever for pats, walks, treats, and trips in the car. She was bright and well; she just had these very specific dietary requirements.
After she’d recovered from the pneumonia, which was like a miracle given how ill she’d been (literally at death’s door), our local vets did some investigations into her kidney function and found that her kidneys were in the early stages of disease. She couldn’t go onto the usual prescription diet for that because those products contain beef or chicken, so they started her on some medication for it. We cooked and mashed potato and pumpkin for her every second day, putting big dollops of coconut oil in it to help her maintain her weight. She also ate some meat, but I mostly tried to fill her up with carbs and fat so she’d have the protein reduction her kidneys needed while still having enough energy. It was probably about 55% vegies, 5% oil and 40% meat. It wasn’t very scientific but she seemed to remain well on what we were giving her. She eventually went off tinned meat so for the final few weeks of her life, we cooked fresh meatballs for her every second day, as well as the vegies. It was a lot of work, but it was keeping her well and happy. Like many elderly people, she didn’t have much appetite and needed a lot of variety to keep her interested.
So, she had some fairly typical geriatric problems that we were managing, but she was more or less well for the past five months. But then, a few weeks ago, the strength in her legs took a precipitous dive. She was able to get up and move herself around, but she was no longer very stable. Over a very short time, maybe two weeks, she declined to the point where, last Thursday evening, it became clear to us that she could no longer get herself up if she fell, which she’d been doing with increasing frequency in recent weeks. We dreaded the idea that she could go outside during the day while we were at work, fall, and be stuck out there in the blazing heat. For those unfamiliar with Melbourne summers, they’re no joke. We can get days of over 40 degrees. Just deadly heat for a dog.
So with very heavy hearts, we had to prepare ourselves to let her go. It was just awful. Her face was still bright and happy, and her mind was still as good as ever. It’s just that she could no longer rely on her legs. While she was lying in her bed, with a full tummy, nice cool air blowing on her, and her people nearby giving her pats and snuggles, she was as happy as any dog could be. To end her life when she was still capable of enjoying some parts of it was gut-wrenching. I’m not exaggerating when I say that I would have given my life to protect her from harm, so to have to make the decision to end her life just felt grievous. But how could we put her through the painful decline that she was already going through, falling on her poor old bones several times a day and now unable to get up?
A good friend of mine once said of euthanising an incurably ill pet, ‘Better a week too early than a day too late’. That was ringing in my ears all weekend.
Friday, 26 January, was a public holiday in Australia, and we were so grateful that it was. Normally, my husband and I would both have been at work. But this day, we woke up and the first topic of conversation was the inevitable decision about Cleo. We hadn’t spoken of it the night before, when we’d both had to help her get up. So on Friday morning, we resolved to give her the best day we possibly could, given her frail condition, and then take her to the vet on Saturday.
Bittersweet is the word for that Friday. As I said, she was still well: well enough to enjoy a short walk at Olinda, a lounge in the front yard (until it got too warm and muggy), and a day spent with her people right beside her, loving her and feeding her all her favourite things, when she felt like eating anything. Then there was movie night on the couch and a restful sleep in her comfy bed.
On the Saturday, almost as if to reassure us of the rightness of our decision, Cleo seemed a bit off. She seemed more tired than she had been, and didn’t want to eat much. She spent most of the morning in her bed in the loungeroom, being patted and snuggled and gently brushed. She always loved a brush. She ate a small meal at around 10.00, but no more after that. We took her to the vet for the last time in the early afternoon.
I’m not going to go into the grief associated with losing Cleo. I’ve written extensively on that topic in my Monty book, which as I mentioned, I’ll publish here soon.
Meanwhile, I’ve made the following video as a tribute to Cleo. It won’t be the last, as I’ve got maybe a thousand photos and videos of her. She was so beautiful, and we loved her so much, we just filmed or photographed her all the time. I’ve used a very moving piece of music on this one, because it fits how we feel about losing Cleo.
For those who knew her, I hope you enjoy remembering her via this video. For those who didn’t, I hope you enjoy meeting her.
Slight amendment made to text on 31 January 2018.
Header photo by Debbie Edwards, Bendigo Animal Welfare and Community Services. Used by permission.
All other photos by the author or her husband.
The above was said to me in a tweet a week or so ago in relation to a comment I’d posted about the horrors of factory farming. I sent a short tweet in response to this question but I thought I’d also make a little video to address it.
For those who are as new to video creation and editing as I am, I offer the following appraisal of the process of creating this video:
There were a few things I did wrong, but the main one was to leave it too long between creating my first video (back in November sometime) and creating this one. I had to look up lots of ‘how to’ videos and sites again – very time consuming.
I’m thinking I may need to switch to a different editing tool. There were a couple of things I saw on the how-to vids that weren’t available to me on the free version I was using, e.g. text zooming. Also, I couldn’t work out how to put an opaque overlay over an image and couldn’t find instructions for doing so, either.
Another frustration was finding truly royalty free music. I spent a couple of hours on that, just to find a minute’s worth of suitable music. Even though I started my search at search.creativecommons.org, many of the tracks I wanted to use weren’t actually free at all. Disappointing. Seems like as far as sound files are concerned, Creative Commons has a way to go, yet. Or I was doing something wrong.
I came across some really nice ideas for videos while searching for instructions for this one, so I have lots of ideas for future projects. Just need to learn the techniques, now.
I was raised on horror stories about how ‘the government’ was going to track us (‘us’ being the adherents of the religion I was being raised in), monitor everything we did, use helicopters with heat-sensing devices to flush us out of our mountain hideouts, imprison us, separate us from our parents, and make us answer for our beliefs in a court of law (yes, even the children). And of course, we would be tortured. I recall sitting in a sermon one day as a seven-year-old and taking all this in, blow by blow. This was many years before the internet, home computers, and mobile phones were invented.
Any time there was a news article about the emergence of technology such as plastic bank cards, there’d be a sermon about ‘the cashless society’ and how it would be a device of government control, and that we should be afraid. I was literally having nightmares by this point. Technology was bad news.
Then of course, there was TV, that great scourge against which religious folk have railed since its invention. I heard plenty of things like ‘It’ll soften your brain!’ ‘What morals is it teaching young people?’ this latter being a fair question, I guess. I loved telly and still do, if I’m honest, but it’s always been a guilty pleasure, like I should be doing something better with my time.
Link suspicion and fear of technology with the doctrines of stewardship and frugality, and add to it the latent guilt associated with watching ‘the idiot box’, and it becomes wasteful, sinful and dangerous to spend time and money on technology.
With all those meanings tied into technology, it’s no wonder I’m a digital media late adopter. It’s a wonder I’m an adopter at all. And with digital media being based on ever-advancing technology, consciously developing an online identity was always going to be something I’d need to be forced into, rather than something I’d do willingly.
Some of the predictions came true
When I watch the news, I’m conscious that for some people in some parts of the world, the terrifying predictions of my childhood are their lived reality. Syria and other trouble spots come to mind. The idea of government surveillance has also come true, in some countries more obviously and frighteningly than in others. Governments around the world have used the events of 9/11 to impose ever-increasing levels of scrutiny of their citizens. So, while I hate to admit it, it seems the preachers were at least partly right.
Slideshare by Heather King 2017.
What they didn’t predict was the multitude of ways in which people, not just religious adherents, can be harmed by failing to manage their online activity and identity. These are the modern-day horror stories that have kept me from diving with abandon into the online world. The infographic below lists some of the recurring themes.
Infographic created by Heather King on Canva, 2017.
The Reverend Doctor Michael Fuller, in his 2017 article, Big Data, Ethics and Religion: New Questions from a New Science, says:
[T]he frequent occurrence of news headlines concerning the hacking of computers and publication of confidential material suggests that the possibility of security breaches will always be a problem (p. 11).
This has been my sense, too. Interestingly, Fuller sees a role for religious groups in trying to contain some of the risks of the digital age, by working with government and industry to apply an ethos that would remind data workers that people remain more than just the aggregate of the information that can be harvested about them. He suggests developing a code of ethics to help guide practice. It’s a good idea, but I’m afraid I’m not holding my breath. From what I’ve seen and heard of corporate behaviour, there will always be those who are willing to circumvent ethical safeguards in the pursuit of profit.
It seems like every week brings to light some new downside to having an online presence. In addition to the list of risks in the infographic above, there are now concerns that the blue light emitted by electronic screens is bad for us. What’ll it be next?
My evolving online identity strategy
Given all the risks highlighted above, my strategy has long been to keep as low an online profile as possible. But in the past year, and especially in recent months, I’ve had to accept that being at least somewhat visible online is a modern-day imperative for on-going employability, as I discuss in my podcast on this topic. So, despite the risks, I’ve raised the profile of my online identity by reviving a five-year-old-and-largely-neglected LinkedIn account; by starting Twitter, SoundCloud and About.me accounts; and by starting to blog.
In addition to the need to maintain my employability, I’ve decided to also use my online identity to help further the cause of animal welfare. I’m mindful that the word ‘activist’ can be polarising, and I’ve avoided using this label on my online profiles. However, activism (or ‘hashtivism’, as Ramirez & Melcalfe (2017) call it) is clearly what I’m primarily using my Twitter account for, as shown in the tweets below.
My profile pictures
The profile pictures I’ve used on all my social media accounts (Twitter, SoundCloud, LinkedIn, About.me) are business-like shots that would give an employer an idea of what I’m about – confident, cheerful, capable, and down-to-earth. But I’m hoping these images could also go some way to promoting the understanding that animal-welfare activists come from all walks of life, not just from the alternative community.
Moving forward cautiously
My two main motivations for boosting the profile of my online identity are employment and activism, and I had been thinking that a third motivation might be to create a home for the thousands of digital photographs and videos I’ve taken over the years. However, authors Ted Claypoole and Theresa Payton have given me pause. In their 2012 book, Protecting your Internet Identity: Are you Naked Online? they explain that digital images taken on a mobile phone or digital camera built after 2005 are likely to contain geotags that give the coordinates of where the image was created. I’ve just checked my phone and the location settings are switched off, so the images I’ve taken around home should be safe to post; however, I’m going to give it a little more thought before posting any more.
To conclude, I’ve always taken a very cautious approach to my online activity, and have had a very low-key online identity. I’ve identified the need to be slightly more enterprising and have engaged with just those social-media platforms that I think can bring me value in terms of employment and activism.
As Claypoole and Payton (p. 167) say:
Being on the Internet does not have to be daunting and scary. There are so many ways to constructively participate in our electronic global village, and to do so from the comfort of your own living room, that it would be a shame to miss these opportunities.
So I’ll follow their extensive advice about how to stay safe while maintaining an online identity, so I can make the most of the possibilities and minimise the risks.
Word Count: 1,182
Claypoole, T & Payton, T 2012, Protecting your internet identity: are you naked online? Rowman & Littlefield Publishers, Inc., Lanham, Maryland.
Fuller, M 2017, ‘Big Data, Ethics and Religion: New Questions from a New Science’, Religions, Vol. 8, Iss. 5, 88, pp. 1 – 11, retrieved 10 December 2017, DOI:10.3390/rel8050088.
Ramirez, G & Metcalfe, A 2017, ‘Hashtivism as public discourse: Exploring online student activism in response to state violence and forced disappearances in Mexico’, Research in Education, Vol. 97(1) 56–75, retrieved 11 December 2017, DOI: 10.1177/0034523717714067.
Young, S 2017, ‘Slipping Through the Cracks: Background Investigations after Snowden’, Surveillance & Society, 15(1): 123-136, electronic copy retrieved 11 December 2017.
Header Photo Credit
In the podcast you can find in the SoundCloud file above, I discuss the question:
Has contemporary digital-media culture fundamentally transformed the ways in which people construct their identities?
Have a listen and let me know what you think by entering a comment in SoundCloud, or at the end of this post. Below is the transcript, references, and music credits.
I’m tempted to say that the answer depends on the age group of the people in question.
Fleur Gabriel, in her 2014 article, Sexting, Selfies and Self-Harm, refers to the ubiquity of digital media in young people’s lives, and says the following (p. 105):
Social media demand that young people actively and deliberately think about and negotiate their own visibility – the image they project, the identity they want to have.
The kind of exposure social media gives used to be reserved for celebrities, but now, even young children are having to negotiate the complexity of a life lived under the scrutiny of strangers.
But is this a fundamental transformation in how people construct their identities, or is digital media just a new tool that people are using, perhaps the modern-day equivalent of the autograph book, which in my day, girls used to carry around and have their friends and classmates write in? A well-filled autograph book was a token of one’s popularity, much like having a large group of friends and followers on social media is today.
Victor Jeleniewski Seidler, in his 2010 book, Embodying Identities, argues that complex historical, cultural and social forces have a powerful influence on our identities, before we’re even self-aware enough to question them.
He gives the Catholic versus Protestant example, but we could also look at factors such as city versus country; rich versus poor; large family versus small family; how much education our parents had; and that’s without even mentioning race, gender, disability, disadvantage – so many factors that are beyond our control, but which have a huge impact on who we become.
We’re all subject to this unconscious conditioning, and we build on that inherited identity throughout our lives – not just in our youth – by making choices that further define our identities. People have always done this, and digital-media culture is a relative new-comer in that long list of forces that shape our identities. It doesn’t negate or minimise any of those formative forces, so I don’t think digital-media culture has fundamentally transformed the ways in which people construct their identities, but I do think it’s having effects in some areas.
Take employment, for example.
In a 2015 survey of 300 Canadian employers (Harris 2015), 63% said they look up candidates online, usually using social media sites, before deciding whether or not to hire them.
What are they looking for?
They’re looking to see how creative and articulate candidates are, and whether they seem likely to be a good fit for the team. They’re also checking for consistency between a candidate’s application and their online profile.
Given this new form of screening, candidates could be tempted to keep a low profile online, but that would be a mistake. Surveyed employers said they’d consider it a red flag if they couldn’t find any trace of a candidate online, as it would indicate that they’re out of touch with the technology that’s in use today.
And here’s where it really gets interesting – almost half the respondents said they’d decided not to hire someone because of something they’d seen in the candidate’s online profile, while just over a third said they’d been swayed towards hiring someone, based on their online profile.
So, I think it’s fair to say that as employees, we have been compelled by digital-media culture to carefully construct and curate our online identities to ensure our ongoing employability.
A well-constructed online identity can also show a prospective employer that a candidate has some sense of the importance of a brand. And it’s not just marketing agencies that want this. Jeremy Goldman and Ali Zagat, authors of Getting to Like, a book about personal and professional branding, say that every company wants to become a ‘brand that’s surrounded by buzz’ (p. 15). So they look for people with a strong personal brand, as shown by their online identity.
Goldman and Zagat say that ‘The idea that hard work alone will get you ahead has been thoroughly discredited. When it comes to your career, perceptions matter’ (p. 14). In managing perceptions, we have to carefully choose what to include in our online profiles:
- What kind of profile picture is appropriate?
- How much personal information should we share, if any?
- Which issues are we happy to be associated with, and which should we avoid?
- What multi-media elements could demonstrate our digital competence?
These are things that most employees haven’t had to think about in the past.
So, to summarise, I think that the many forces that shape our identities will continue to outweigh the relative new-comer that is digital media, but that digital media will become increasingly important as a tool we use to present our identities to employers and to others that we want or need to engage with.
Thanks for listening. I hope you’ve enjoyed exploring this question with me.
Gabriel, F 2014, ‘Sexting, Selfies And Self-Harm: Young People, Social Media and The Performance of Self-Development’, Media International Australia, No. 151, pp. 104-112.
Goldman, J & Zagat, A 2016, Getting to Like: how to boost your personal and professional brand to expand opportunities, grow your business, and achieve financial success, Career Press, Wayne, New Jersey.
Harris, P 2015, Survey: How employers look you up (and why your online presence really matters), Workopolis, retrieved 02 December 2017,
Seidler, V 2010, Embodying Identities: culture, differences and social theory, Policy Press, Bristol, UK and Portland, Oregon.
I took the above photo at the Keukenhof in the Netherlands, on 16 April 2004, and to this day, I don’t think I’ve taken a better photo.
A year earlier, my Mum had come to visit me, soon after I’d moved to Belgium, and my husband suggested I take her up to the Keukenhof for the day. I’d never been there, and had never even heard of the place, so I didn’t quite know what to expect.
Mum and I caught the train from Mechelen, which is in the Flemish part of Belgium, and a couple of hours later, caught a bus from Leiden station, in the Netherlands, to the Keukenhof. From the moment we arrived, our eyes were like saucers. Mum’s a keen photographer, so she took loads of pictures, as did I.
One doesn’t have to be a brilliant photographer to take great photos at the Keukenhof. You just point and shoot and 99 times out of 100, you get a lovely shot. Still, I’ve always been particularly pleased with the one at the top of this post. Earlier this evening, I set out to apply it to my Twitter account, but as the space for the background image in Twitter is a wide rectangle, I wasn’t able to fit all of this picture in. So I thought I’d post it here, too.
I haven’t been able to locate the hundreds of other photos I took of the Keukenhof; I’ll need to wait till my slumbering husband awakes so he can help me search. I had to go trawling through my old emails to find this one (I was sure I must have sent it to someone, around the time it was taken, and sure enough, I had). When I find the rest, I’ll add a slideshare to this post.
The timing of the visit makes a difference
Mum and I visited the gardens on 29 April 2003 and the place was just breath-taking. By the end of the day, we almost felt physically overwhelmed by the amount of beauty we’d taken in. The colours, forms and scents of the different flowers were out of this world.
Fifty weeks later, on 16 April 2004, I took my husband there, and I soon noticed that the pictures we were taking weren’t as pretty as the ones I’d taken the year before. I worked out that the first time I’d been, the large, mature trees of the park had had an extra two weeks in which to put on their Spring leaves, so all my photos were lit by a lovely pale-green background. We still got some lovely shots during the 2004 visit, including the one at the top of this post, but those from the first visit were better, overall.
My third and final visit to the Keukenhof was in early May 2008. That time, the trees were almost in full leaf, which gave yet another feel to the experience and the photos.
If you ever get the chance to visit the Netherlands in the Spring, definitely plan a visit to the Keukenhof.
Part of my studies involves learning how to edit a video. So yesterday, I went out into my garden to see what I could film, then came inside to piece it all together, along with some home-made music, a voice-over, and some still images.
I found a great series of videos on how to use the free video editing tool, VSDC. I’d had a go before watching them but got a bit stuck on how to shorten the length of the song I wanted to use. After watching the how-to videos, I knew that, and much more.
I think I might have found a new hobby. I found editing this video utterly absorbing, and I’m aware that I’ve only just scratched the surface of what’s possible.
The subject matter is nothing exciting, and it doesn’t have much of a script, but I’m really thrilled to have been able to learn how to put this piece together. It feels like a huge technological wall has come down for me. After this, creating a podcast will be easy.
So, here’s my video. I hope it plays alright for you. Please add a comment below if it doesn’t. I’m not sure a 1.5-minute video should be 300MB in size, but this one is, even though I looked for and tried to apply advice on how best to prepare it for upload to the internet. I see that parts of it are not as clear and crisp as they were when I was editing it. I still have lots to learn about this.